Public Review
Review from vpnTunnelIsASCAM on Vpn Tunnel (Swedish)
@Erno: This is exactly my experience. I paid for 3 months service and have yet to recceive a long Id or password. This guy David Jones tells me there is a problem with Hotmail servers and asks for gmail Ids. I provide him with one and he just asks for another one.
So I take it you never received anything from them: vpntunnel.se is a SCAM?
Here is the transcript: From today:
Initial message: Hello, I paid for 3 month’s VPN tunnel subscription via Paypal over three hours ago. I was told that I would be receiving my login details via mail ‘shortly’. It has been more than three hours and I still have not received any login details.
You are now chatting with David Jones – vpntunnel.se [SUPPORT]
10:54KM: Hello David
10:54David Jones: Hello, Welcome to VPN Tunnel!
10:54KM: Thanks. Can you tell me why I am not receiving my login details please?
10:55KM: Hello?
10:56David Jones: Please provide us with your alternate Email Id as there is some technical with our email servers for sending emails to Hotmail Domain.It is better if you provide us with Gmail or Yahoo Email Id.
10:57KM: Okay, so if i give you a gmail Id now, I will receive the login details?
10:57David Jones: Yes.
10:57KM: Okay, it is @gmail.com
10:58David Jones: We have send your login information to @gmail.com
11:00KM: Okay, thanks. I also sent an email earlier today to [email protected], I also left an offline message here ….
11:00David Jones: You’re most welcome.
11:04KM: Well, I was wondering why no one got back to me yet. I mean I had to start a chat with you, and found out you have this problem with Hotmail servers. Why didnt anyone from support tell me this yet?
11:05KM: It would be nice if support had got back to me instead of me having to chase the matter.
11:05David Jones: Sorry for the inconvenience cause to you.
11:05KM: Okay,
11:06KM: Still no login details though – not even in the gmail address.
11:07David Jones: Please check on your spam.
11:07KM: Already have. Nothing.
11:08David Jones: Please provide me an alternate email Id?
11:08KM: Why?
11:09David Jones: I will try to send your login information.
11:09KM: You just said you needed a gmail id
11:09KM: I provided you with one
11:10KM: Why do you need three email Ids?
11:11David Jones: Maybe your antivirus or firewall would be blocking your login information.
11:11KM: No that is impossible. My antivirus and firewall runs on my client, not the hotmail or gmail servers
11:12David Jones: Kindly send us an email to [email protected]
11:12KM: I already have.
11:12David Jones: Our concerned team will get back to you.
11:12KM: No reply
11:12David Jones: Please wait for the reply from them.
11:13KM: May I ask who your supervisor is?
11:13David Jones: Sorry we don’t disclosure this information.