Public Review
Review from fuk yoo on Boxpn
All these reviews must be fake. Understandably you’re probably thinking this one is too because i have obviously made a temporary account just for the sake of writing this comment… anyhow.. all that aside.. boxpn is by far a huge mistake. i typically spend roughly 10 minutes mashing connect because it gives me a “wrong username/password!” error over and over when it is not wrong…. eventually it connects, however it is short lived then i have to fight with it again… it does not reconnect after it drops and if you set it to reconnect after it drops manually it doesn’t allow you to connect… the service cuts my internet speed in half… they DO NOT care about their customers one bit… they send a generic response back to every question and it takes forever…. When I was finally fed up with their AWFUL service I decided to disconnect my service and to my surprise could not find the option on their website…. My absolute disgust aside, i send a simple question to their support saying something along the lines of “How do i disconnect my service?”.. probably not even the best choice of wording on my part, but a day later i get a response that says something like “we’re sorry to see you go. your service has been disconnected.”… well… thats great… but i just inquired HOW.. no where did i say ‘disconnect my service’… awful terrible disgusting worthless painful process…. waste of time, dont bother.. don’t listn to all of these fake reviews.Their service is so cheap because it works so much worse than their competition. pay the additional amount and get a better service.