Public Review
Review from Beanbag on VPNLAND (Blacklogic)
I’ve been using Blacklogic for about six months now and whilst the service works, it’s reliability is not exactly ideal.
The servers regularly come to a crawl requiring reboots, and so forth on the server side and the speed can be woeful falling to below 300Kb/s which is useful for just about nothing these days.
On a good day, the server speed is ok, but it maxes out at just 2Mb/s DL and 1.2Mb/s UL so any HD streaming suffers as a result. Regular BBC iPlayer and Hulu content is ok but it can skip from time to time and live streaming suffers the most.
This is certainly not down to my ISP as I have a steady 24Mb/s DL and 8Mb/s UL cable line.
Although these are negative points, I will say Blacklogic’s price is superb. I paid just $60 for the year for both UK, US and Canadian VPN access and their customer support is pretty good. They use Skype as their preferred customer support medium meaning you get direct interaction with the tech guys which I like a lot.
You can also call them on Skype to using the telephony services however they always seem to be surprised whenever they get a call. It’s almost like I’m calling a home number!!!
Overall, I’d say Blacklogic are ok. Nothing more unfortuantely. Their server reliability simply isn’t up to it. Frankly, I think torrents should be banned on the spot since they eat up all the bandwidth however I don’t think that view is shared amongst all here.
I do however hope Blacklogic all the best and am sure that with continued feedback, they can improve their service.