Public Review
Review from Jack Cass on HideMyAss!
Misleading representation –
IP addresses ARE logged
No encryption beyond their servers
Sounds like a common complaint, Find the privacy statement, if you can, and forget 30 day guarantee, but If you need to hide, don’t try HideMyAss. It is not easy to find, but If you look in the bottom left corner of the support page you might see the TINY link to the BIG privacy statement. Here you will see that not only to they log your IP address, your traffic beyond their servers is not encrypted, which was what I thought I was paying for!
And if you are looking for the “catch” in their 30 day guarantee, don’t expect details, or even an asterisk – just “Buy Now.”
“30 day money back guarantee
Find out how quick our service is before you buy.
Buy now…”
Three weeks in and I wanted to opt out as soon as I realized they misrepresented their services. In response to my request for a refund, I was sent an email stating that I had exceeded the bandwidth limit (good luck finding the catch before hand) so I am out $80 and no encryption. The email came from a NO-Reply email but did include a link to NOWHERE if I cared to reply.
Stay away from this provider and protect both your ass and your wallet.