Public Review
Review from lshl on Pure VPN
Once I moved from the monthly subscription to the annual subscription authentication constantly failed.
Customer service were unable to help me.
But all that might be acceptable, BUT customer service was abusive, disrespectful and ignoring my communications.
Not just that, but when I asked to be refunded because I don’t want the service anymore, they said refund is only available within the first 7 days.
7 Days which they stalled “trying” to resolve my problem.