Public Review
Review from Murray on Strong VPN
Today is November 12th 2012. I have been in china for a year and was using Stongvpn wihout any problem. Download speed of 1mb was normal. For the last several days I have had a very slow connection with them. Tried troubleshooting with their tech support but the suggestions were 1st check speed of internet: No problem 12Mbits fibre optic broadband connection and speedtest.net confimed that. 2nd change your server did that twice same problem. Also changed from OpneVPN to Windows 7 SSTP. Told the tech that the trace routes through their network were timing out or taking up to 5000ms per route on every server i tried: completely ignored that issue and admitted to nothing wrong at their end. Finally realized they have overloaded their network and they are struggling to upgrade the routers. I counted well over 500 servers and most of them have 200 VPN accounts on each server. They have definitely lost it when it comes to customer service. They also have lost control of their network. Unless others confirm a different experience I would avoid avoid avoid.