Public Review
Review from NoMoreTimeForThisSh on Vpn Tunnel (Swedish)
Using VPNtunnel.se since they started. There where issues with reliability along the way, but things happened and most of the time the outcome was OK.
Modded the old GUI for auto-log-in etc.since they did not address these annoying issues themselves and accumulated a list of servers and ports to address to over time to control it via the config.
HOWEVER:
Recently a dramatic change seems to have taken place. Let me explain my ratings:
PRICE:
Fine on paper,but played 2×3 months = 6 months. Payments confirmed by them and my bank. THEN THEY CLOSED THE ACCOUNT
No reason given.That makes it the most expensive service on the market
So beware !
PROTECTION:
Beware of the ConnectionGuard in the new GUI. If your connection comes with errors (last line in the log) the GUI will indicate “connected”.
The ConnectionGuard will not react.
Your IP will be fully disclosed !
This happens frequently (servers overload) and means that you have to watch the log carefully every time you connect or reconnect.
This was possible in the old GUI but NO LONGER !
This is potential dangerous and completely counterproductive (overriding all arguments about encryption and logs kept)
So beware !
( I guess this is due to that the ProtectionGuard is basically VPNETMONitor incorporated in the new GUI. VPNETMON has the same issue if not modded).
RELIABILITY
First of all, whatever you do when installing the new GUI do not let it update/install your Net-Framework automatically. Result of which will be a messed-up Framework (ever tried a clean reinstall ? Good luck).
There are in fact some DE-NL-US-DK servers up, sporadically though. Together with the log-issue this means that the SE servers are overloaded so
connectivity is all but excellent.
Another issue I discovered overtime is that even when forcibly connecting to a SE server (by using a specific Swedish server-IP and port
it sometimes throws an e.g. 46.x.x.x IP, clearly not Swedish.This happens both with the new and old GUI.
And by the way, the IP,s given on their homepage are not relevant and misleading.(and no use asking their support)
Finally I must mention their blog. It is never updated in time but days after any event/issue. So what’s the use ?
SUPPORT:
What support ? I strongly would discourage you from using their support. Any answer you will get (if lucky) is very basic and standard. If you sake twice they
will become increasingly arrogant and the last sentence will be “If your not happy,go elsewhere”.
About the issue mentioned in the beginning I have been contacting their INFO, SUPPORT, TICKET with one mail every day for 5 days now and not
received any answer. They take the money but do not deliver.
So beware !
SPEED:
Varies (as with all other services). Got everything between 2 and 10 (very good) on a net in PC connection of 16.
Summery:
Something is happening. Growing too much too fast ? Management ? Anyway I wouldn’t take up on their discount-offerings.
(Above is based on comp with 3 other services I have been using alongside)
Regards to all of you