Public Review
Review from Sasha Mills on Witopia
I tried this company today, using their Open (SSL) VPN solution. They have an excellent website and I really wanted to be able to recommend them, but I’m afraid I just can’t.
To use the VPN you have to install their software which I found to be very amateur. For example, when you install it comes up with the usual screen to choose where you want to install to, but woe betide you if you are foolish enough to use any location but the default! After that nothing works! Why provide the screen at all if it will break if you use it. Likewise, under Vista you must run the software as Administrator or it won’t work, which I don’t much like either.
Most importantly though, I have to echo another reviewer and say that I too found the performance pretty bad. I’m also trying to use their service from China and while there were occasional bursts of speed acceptable (not stunning) performance, it was mostly pretty unusable. Even the simplest web surfing task (and I’m talking small pages here, not hugely intensive ones) would simply hang up indefinitely. I tried testing some of their servers using SpeedTest.Net and found that many of the servers had terrible connection speeds so I know that it’s not just about my connection here in China.
I never bothered to try their support so I’ve been charitable and given it 5 stars. I can’t actually comment on it.
All in all, I got better service from YourPrivateVPN at half the price. Off to try Banana now, I’ll put in a review for that too when I have some results!