Public Review

Review from Sivent on Vpn Tunnel (Swedish)

October 9, 2026

I’ve used VPN Tunnel for few years and it used to be so great. The connection software used to be good, I really liked the connection guard feature that allowed you to let one program use non-VPN connection and forced another to use VPN. The pricing was also very reasonable.

But I’m sad to say that over time, especially this year, the service has been steadily declining.

First they dropped the US servers, so no Hulu anymore. Which was not that big of an issue for me, I can use other services for that. It just bums me that I can’t use the service I’m already paying for.

Secondly, up till this year, the servers were often full and sometimes I had to try several times to get connected. But I was always able to connect, albeit after few tries.

But now, it can go days that I get no connection at all. Just random error messages in their software. Their support told me to update openvpn to the latest version. Gee thanks, I have the latest. I wouldn’t be contacting you if the issue was that simple…

I give only one star for price, because although one of the cheapest services, any amount is too much if it’s paid for something that’s not working. I woudn’t buy a car with no engine either, no matter how cheap.
Reliability is a joke. Speed is good when it’s actually connecting, but mostly speed is pretty much none, since it’s not connected. Support is non-existent; one line replies with no usefull information.

So, now I’m moving on to a service that works. Already have actually. I do this with a sad heart, we’ve had a good run. But I’m not paying for a service that doesn’t work like it should.