Public Review
Review from Unhappy on Private Internet Access – discontinued
I’ve had this service for 2 months. I’ve come home from work several times where the VPN was disconnected. Their preferred client application doesn’t make an attempt to reconnect. I submitted a support ticket and sent my log but they ignored me, even though I would get an email every few days asking if my problem was resolved. Also their website states that their VPN provides an Internet Kill Switch, but I found no way to set this up and there are no instructions on the website. Overall, unreliable and terrible support.