About HideMyAss!
HideMyAss! uses the HMA name on its current website. The provider describes a global VPN network for browsing, gaming and downloads, and says its servers are optimized for streaming and P2P traffic. It lists Windows, macOS, iOS and Android installations, with connection limits that depend on the selected plan.
HMA's advertised controls include split tunneling, a kill switch and settings for automatic connections. The site also claims protection against IPv4, IPv6 and DNS leaks and describes its DNS service as no-log. These are provider descriptions rather than results from fresh testing. Its own FAQ acknowledges that a VPN connection can slow down when traffic travels through a distant server.
Provider-reported features
- Lists Windows, macOS, iOS and Android installations
- Advertises split tunneling and a kill switch
- Offers automatic connection settings
- Says servers are optimized for streaming and P2P
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Listing updated: 12 October 2026. Descriptions summarize provider-published information and website observations, not in-house testing. Features and availability may change. Ratings and reviews on VPNReviews are contributed by users.
Provider facts
- Ownership
- Not confirmed
- Jurisdiction
- Not confirmed
- Published pricing
- HMA pricing page advertises $59.88 upfront for a 12-month plan ($4.99/month equivalent), or $107.64 upfront for a 36-month plan ($2.99/month equivalent), in the 5-device tier; dollar currency is not explicitly named in extracted pricing text.
- Billing term / upfront cost
- 12-month or 36-month upfront plans in the 5-device tier; 12-, 24- and 36-month options also displayed for 10 devices. Subscriptions auto-renew; renewal price and duration notified in advance and may differ.
- Renewal price
- Not confirmed
- Platforms
- Windows · macOS · Android · iOS
- Advertised protocols
- OpenVPN
- Advertised features
- Kill switch
- Simultaneous devices
- 5 simultaneous VPN connections normally; 10 with Friends and Family plan. Installation count is not the connection limit.
- Refund terms
- 30-day 100% money-back guarantee for qualifying HMA subscriptions bought directly through official retail stores or Google Play; follow policy instructions. Other resellers/iTunes handle their own refunds; repeat same-product refund within 6 months excluded.
- Free-plan availability / limits
- Not confirmed
- Published audit details
- Not confirmed
User reviews
Review from Gary Leong on HideMyAss!
i would go with express vpn. these guys put a lot of conditions on their 30 day refund. i was trying it with amazon instant video and the video is very slow and quality very low compared to express vpn. i asked…
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Review from Zobor Ballen on HideMyAss!
Be careful they steal your money. They autocharge your account. Support said: "As advised, only original order of the account is eligible for a refund, if submitted in the first 30 days of usage of that account. Every order past the first…
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Review from terencet on HideMyAss!
I decided to try this out again after few years to see whether they have improved their service. But realised the speed and service are worst than before. They said they wont refund as this is not my first time try out.…
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Review from ruttrow on HideMyAss!
They claim on their website to give full refund. However a day into the service, I found that all their IP's were black listed on Craigslist, and could not use HMA. They ignored my request for a refund. HMA customer service ignored…
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Review from Brad on HideMyAss!
Used for 2 years. Fraudulently billed my PayPal Account. Russian Company hiding behind UK IP address. Speed unusable most of the time. Do me a favor, go with someone else higher on this review list. You will thank me later!
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Review from rjraouf on HideMyAss!
This company's billing department is absolutely horrible. They renewed my subscription without my knowledge and consent and once I noticed it and contacted them, they said they will not reverse the charges, eventhough I contacted them within a few days of seeing…
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Review from trio beretti on HideMyAss!
I have been using them for almost 3 years, not without problems, but their epic support team was quite fast to mitigate. Once I was thinking to be better off with another VPN and even got a refund but then the other…
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Review from khall on HideMyAss!
DO NOT USE! Worst service ever. I initially got this while living overseas to access US sites, cancelled my service well over a year ago and have been charged twice for annual renewal service since. I have sent several emails to their…
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Review from miket on HideMyAss!
DON'T WASTE YOUR MONEY
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Review from miket on HideMyAss!
AVOID AVOID. COMPLETE GABBAGE.IT DOES NOT WORK!!!!! BE WARNED AND DONT WASTE YOUR MONEY
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