About HideMyAss!
HideMyAss! uses the HMA name on its current website. The provider describes a global VPN network for browsing, gaming and downloads, and says its servers are optimized for streaming and P2P traffic. It lists Windows, macOS, iOS and Android installations, with connection limits that depend on the selected plan.
HMA's advertised controls include split tunneling, a kill switch and settings for automatic connections. The site also claims protection against IPv4, IPv6 and DNS leaks and describes its DNS service as no-log. These are provider descriptions rather than results from fresh testing. Its own FAQ acknowledges that a VPN connection can slow down when traffic travels through a distant server.
Provider-reported features
- Lists Windows, macOS, iOS and Android installations
- Advertises split tunneling and a kill switch
- Offers automatic connection settings
- Says servers are optimized for streaming and P2P
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Listing updated: 12 October 2026. Descriptions summarize provider-published information and website observations, not in-house testing. Features and availability may change. Ratings and reviews on VPNReviews are contributed by users.
Provider facts
- Ownership
- Not confirmed
- Jurisdiction
- Not confirmed
- Published pricing
- HMA pricing page advertises $59.88 upfront for a 12-month plan ($4.99/month equivalent), or $107.64 upfront for a 36-month plan ($2.99/month equivalent), in the 5-device tier; dollar currency is not explicitly named in extracted pricing text.
- Billing term / upfront cost
- 12-month or 36-month upfront plans in the 5-device tier; 12-, 24- and 36-month options also displayed for 10 devices. Subscriptions auto-renew; renewal price and duration notified in advance and may differ.
- Renewal price
- Not confirmed
- Platforms
- Windows · macOS · Android · iOS
- Advertised protocols
- OpenVPN
- Advertised features
- Kill switch
- Simultaneous devices
- 5 simultaneous VPN connections normally; 10 with Friends and Family plan. Installation count is not the connection limit.
- Refund terms
- 30-day 100% money-back guarantee for qualifying HMA subscriptions bought directly through official retail stores or Google Play; follow policy instructions. Other resellers/iTunes handle their own refunds; repeat same-product refund within 6 months excluded.
- Free-plan availability / limits
- Not confirmed
- Published audit details
- Not confirmed
User reviews
Review from Gary Leong on HideMyAss!
i would go with express vpn. these guys put a lot of conditions on their 30 day refund. i was trying it with amazon instant video and the video is very slow and quality very low compared to express vpn. i asked…
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Review from khall on HideMyAss!
DO NOT USE! Worst service ever. I initially got this while living overseas to access US sites, cancelled my service well over a year ago and have been charged twice for annual renewal service since. I have sent several emails to their…
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Review from majpooper on HideMyAss!
I am a little surprised at the poor reviews. First - the price for a one year subscription of $6.50/month is pretty reasonable. Two - I have had HMA for over a year and have zero reliability issues, I use it on…
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Review from Deb Johnson on HideMyAss!
I gave them a terrible review at first because I thought they tried to screw me over. But they came thru with the refund or offered to reactivate my account.
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Review from Ced Mobile on HideMyAss!
BUYER BEWARE! Be warned that HMA will take your money and run. There are no refunds! Don't fall for the 30 day money back guarantee BS. They will simply ignore you and they will not provide a real phone number to contact…
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Review from Kevin Garber on HideMyAss!
Absolute worst customer service ever. They auto renewed my account before my first subscription was up so I got stuck with another year because after countless emails was still nowhere. They've now permanently suspended my account without warning because of a file…
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Review from ermintrude on HideMyAss!
A complete waste of time. should have done some research before I signed up. ridiculously slow
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Review from dantes44 on HideMyAss!
Today 13 Aug 2014 I signed up for a month's service. A very difficult site to navigate. Did not install it and did not use it for any length of time. Asked for a refund, and was informed that because I had…
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Review from Lee on HideMyAss!
It works, that much I must admit. But it is slow to the point that it is worthless. I am an American on assignment in Japan for 3 years. I wanted to be able to keep my Netflix account and be able…
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Review from keef on HideMyAss!
ABSOLUTELY USELESS. I made the mistake of signing up for a year to beneifit from the discounted rate. From day one the service was appalling. Lots of time wasted reconnecting to various servers, changing protocols and DNS... nothing improved the poor speed.…
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