Provider facts
Published information from the sources below. Features are provider claims, not VPNReviews test results. Missing facts are shown as Not confirmed.
- Ownership
- Not confirmed
- Jurisdiction
- Not confirmed
- Published pricing
- Not confirmed
- Billing term / upfront cost
- Not confirmed
- Renewal price
- Not confirmed
- Platforms
- Windows
- Advertised protocols
- OpenVPN · L2TP/IPsec
- Advertised features
- Not confirmed
- Simultaneous devices
- Not confirmed
- Refund terms
- Not confirmed
- Free-plan availability / limits
- Not confirmed
- Published audit details
- Not confirmed
Listing sources
About VPNGates
Provider information: The provider website is accessible, but some published material is dated; current operation was not independently tested.
VPNGates describes an account-based VPN service for users seeking another IP address and an encrypted tunnel to its servers. Its website places particular emphasis on VoIP access and restrictive networks in the Middle East. The listed connection options include OpenVPN, SSTP, PPTP and L2TP, alongside proxy and SSH tunnel services.
The page provides links to configuration guides, a member area and contact options. Some examples refer to older operating systems, and its server totals differ within the same page, so those details are not repeated here. Its assertions about unrestricted access, anonymity and online television are provider claims, not fresh evidence that specific applications or streaming services work.
Provider-reported features
- Lists OpenVPN, SSTP, PPTP and L2TP services
- Also lists proxy and SSH tunnel services
- Provides configuration-guide and member-area links
- Markets VoIP access through restrictive networks
Sources and listing information
Listing updated: 12 October 2026. Descriptions summarize provider-published information and website observations, not in-house testing. Features and availability may change. Ratings and reviews on VPNReviews are contributed by users.
User reviews
Review from Michael A on VPNGates
Have used them for 5 years. During the past year, their service has come down to an unacceptable level; very sad indeed. Avoid using this company until further notice. I paid my dues and no service; and multiple reminders
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Review from PaleRider on VPNGates
Used to be very happy with this service, but recently it's been near impossible to use recently. Customer service refuses to respond and doesn't seem to care. (Even with documentation on the mechanical problems with the service.) I've tried connecting to multiple…
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Review from JHC on VPNGates
I have been unable to connect to VPN's service for over 3 weeks now & receive the comment 'waiting for service response' whenever I try to log on. No response from either their sales or support emails. Perhaps Cheney was the only…
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Review from Michelle on VPNGates
I am very diappointed with the service I have received recnetly from this provider - they use to be very responsive but now totally ignore all requests for help and ignore my emails. i have paid an anual subscrption to them and…
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Review from Ali on VPNGates
Hi, I am very disappointed with the service, I have subscribed 3 days ago, noticed the service is not working, I have sent immediately an email to the companies support e-mail address, till date no answer, plus their live chat in not…
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Review from Fi on VPNGates
I have been waiting for a reply from VPNgates for days now, the service stopped allowing us to connect to BBCiPlayer and would not connect at all.
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Review from Ayman Abunimry on VPNGates
very very very unhappy with this service ... they have bad support they don't response to my emails ... i feel like I've been ripped off by this company
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Review from Fezzer on VPNGates
Had no problems with VPN gates. Can stream iplayer no problem and any support queries have been personally emailed very quickly. Overall very satisfied.
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Review from David on VPNGates
Surprised by Dave's rating. I've had good results using it to access BBC for the past 2 years. Fast and helpful response to e-mails.
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Review from Dave on VPNGates
Very unreliable service with server disconnects and slow response to emails asking for help. Purchased mainly for BBC access but super flaky conns.
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