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If you are in the market for a VPN account, you’ve come to the right place. We have been providing Internet Services for a very long time, and understand what it takes to provide a customer a quality product. You can reach us by Skype, Live Help or even the phone 24×7x365. Cruise our site and let us know if you have any questions.
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32 Customer Reviews of “Strong VPN”
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Review by Disappointed, July 7, 2010
The Service is the pitts and the speed is very slow! I am seriously thinking of ending my subscription.
Review by Robert, May 26, 2010
Strong VPN is an fantastic service. Never used an VPN server before. Purchased an ipad and wasnt able to watch american shows. I decided to see how an vpn server worked. The service of StrongVPN is fantastic. Via chat they explained everything and told me i could get the basic account without any loss of speed. Been using this for over an month now on my ipad, iphone, macbook pro and the speed is fantastic, no delays at all. I can never imagine not using an vpn connection from strongvpn. If an noob like me can use this everyone can.
Review by the man, May 25, 2010
Lots of servers, speed pretty good,BUT! Theres always a but isn’t there. If they happen to get a dmca notice associated with you they will suspend your account without giving you the oportunity to respond first. Thats right, the customer is apparently guilty and disconnected with one complaint not 2 or 3 just 1 without any chance to respond b4 suspension. All this can be yours for some of the highest rates in the vpn buisness, shame shame. I personaly switched to IPREADATOR based in Sweeden where they take privacy seriously and could not be happier, did I mention its 1/3 of the price. Stay far far away from Strong VPN.
Review by Demetrius, March 31, 2010
The service is very reliable and great customer service. I haven’t had any problems with connections since I installed it and was able to access all the sites I wanted.
Review by Massimo, March 28, 2010
Work flawlessly and reliably. Setting it up has been fast and easy. Great support.
Review by Nix L., March 24, 2010
So far this is the best VPN service I have ever use. Great support from the customer service team. Will continue to use StrongVPN. Thanks!
Review by Matthew, March 22, 2010
StrongVPN is a great way to get access to all those USA only services such as Hulu. Speed and support are just great. Well worth the money spent!
Review by Bruce, March 20, 2010
I’ve been impressed with StrongVPN so far. I chose the OpenVPN solution for the strongest security and to allow me to surf the web through strict corporate firewalls. So far it’s worked perfectly on my Mac with the Viscosity client. It’s an indispensable service for me now.
Review by Andrea B, March 20, 2010
Very pleased with the support service. PTPP VPN was very easy to install, easy to connect to, and trouble free. Highly recommended!
Review by tyler, March 19, 2010
I have been very happy with this service. The staff has been friendy and helpful, I have had consistent speeds of around 10Mbs and the price was reasonable.
Review by Howard, March 19, 2010
Fast. Cheap. Easy-To-Setup. That pretty much sums it up. Put in my order and was approved in under 1 hour. Setup assisted by one of STRONGVPN’s technical supporter and was up and going in no time.
Speed in China fluctuates. Sometimes it is lightning fast but sometimes I feel like it’s at 56k dial-up. Regardless of such, 95% of the time I am satisfied. StrongVPN is reputable and reliable, period.
Review by Song bo Z., March 15, 2010
This is the most relialbe and cost effetive VPN service I have ever used.
I’m really impressed by the speed and stablity.
Review by Seth D., March 15, 2010
Works great. Connects and stays connected when I need it.
Review by Rena, March 15, 2010
Overall the service is good, the support is very nice. The speed is somewhat slow when surfing the local website inside China and watching videos online.
Review by le z., March 14, 2010
StrongVPN has certainly exceeded my expectations. Their connection speed and customer support are outstanding. Their reliable service continues even I was a few days behind payment.
Review by Adrian, March 13, 2010
Great customer service. Very fast but sometimes servers are not available. I still would recommend it.
Review by Yvan, March 10, 2010
Got the account within 5-10 minutes and I can play my games again!
Servers are also faster than my previous VPN hosts (acevpn,myusvpn, vpnpronet, VPNMaster) Only issue remaining for me was the internet drops caused by my University. But it’s definitely worth the investment!
Review by W. T., March 9, 2010
I’m in Macau, and after trying many free or paid VPNs, StrongVPN provided me the best service. The activation is unbelievable fast (less than 10min after I submit the application form online and I receive the phone call from them). OpenVPN account setup is easy enough for me to use it without any problem.
Also StrongVPN is the only provider that can provide IPs from Hong Kong. As I’m in Asia country, the speed their server is very fast. I can feel that there is no speed difference between using my original ISP and using VPN.
The greatest things is that I can now continue my P2P after my ISP blockage, with incredible speed!
Review by Manuel K., March 9, 2010
Strongvpn is a Nice Solution, Support is Okay, Speed and Open VPN is Ok.
Review by Ryan S, March 8, 2010
This is a great service for expats living overseas to be able to watch American TV on Demand.
Review by sara j., March 6, 2010
Excellent and quick service, connection speed is always good. Help desk very efficient
Review by James Shores, March 5, 2010
I read the reviews and decided after talking to live support to get an account. Really the complaints about speed of any VPN provider are highly subjective. If your ISP sucks, or has bad routes to the VPN server, then you should try a new ISP. Their online support is excellent and it’s true 24 hours a day. Most of these other providers I checked out took a day or longer to answer a simple support email. Strongvpn has been there on Live Help for sales and support whenever I need them, nice for me since I’m a night owl. I also like that I can switch to other locations inside their interface.
I never had a problem with speed, I connect from Thailand to the UK and it streams fine. I understand networking, and I want other readers to understand about expected speeds. It’s about your location to the VPN server, unless the VPN provider is overloading their servers. Strongvpn at the time of this review has 67 servers in 10 countries. The ones I selected in UK and San Francisco were fast, and I had no issues.
So remember when you place a review of a VPN provider, note your ISP and location you are connecting to. Investigate the company, make sure they are reputable. Many of the ones I checked out seemed like “start ups” with no experience.
Review by Andrew Bryant, January 23, 2010
AWFUL. Avoid. First few days took 2-3 times to connect, and then the connection was fairly slow. Now can’t connect at all and Pavel Stonko at their live support basically just said that it was a feature of their VPN that it’s not reliable. Their support people are also rude and generally unhelpful. Now waiting to see if they give me my money back willingly or whether i will have to get it back through my Credit Card company.
Review by Smith, December 21, 2009
This is the results from an ADSL2+ connection connected at 23mbits a second to the ISP
http://www.speedtest.net/result/659578285.png
Review by thesaint707, November 30, 2009
I am wondering what all of you use a VPN service for! Obviously it is not for privacy or anonymity and it is just looking for someplace to access facebook or the like. This being the case you could find a much cheaper alternative.
Looking at their site http://www.strongvpn.com/acceptable.shtml one can notice the privacy (lack of) policy where they blatantly say they will ‘rat you out’ without notice. Here is the exact wording for those not inclined to read their policy “BOC may disclose information, including but not limited to, information concerning a client, a transmission made using our network, or a web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation, or USA governmental request. BOC assumes no obligation to inform the client that client information has been provided and in some cases may be prohibited by law from giving such notice. Finally, BOC may disclose client information or information transmitted over its network where necessary to protect BOC and others from harm, or where such disclosure is necessary to the proper operation of the system.”
This means if someone asks for it with a discovery request in a U.S. civil lawsuit, someone from any law enforcement agency “requests” it or StrongVPN decides it is “necessary” to protect their own best interests they will provide info without even telling you. That is a true mark of privacy like putting on a faulty bulletproof vest.
Second it relies on PPTP which has been repeatedly exposed as insecure and riddled with security flaws. Please don’t take my word for it, check out this article http://tinyurl.com/ya59gsn .
I am hopeful this spreads some light on what to look for in a vpn.
Cheers!
Review by Paul, August 13, 2009
Very odd to see bad reviews here, one of the best and oldest providers, 3 or 4 years I’m using it personally without any problems.
Review by Steve, August 12, 2009
I have had service for 2 months with no problems, great live support when you need it and I’m able to switch servers when needed
Review by Robert O'Meara, August 12, 2009
I have used this Strong VPN service for years.
Specifically, I have used it in the US and also very much in Eastern Europe, with much usage in Ukraine, Hungary and Russia. I have been able to send and receive communications with confidence, and never had any trouble with would-be censorship of some state authorities.
Speaking from long experience (using Strong VPN since 2002), I have always had a good connection and no problem with service. My only connection problems were with my local ISP overseas (to be expected). No confidential or credit info of mine was ever compromised in any way by anyone. Usually, these Strong VPN people answer the customer service phones in just a couple rings, and any questions have always been resolved. I really have no complaints. I suggest that if you should experience anything that causes concern or difficulty for you, just let them know so that they can take care of it for you. Hell, they are even available by Skype as well as by telephone or email.
Thanks guys! Best in the industry by far! Great quality, great service, great price.
Robert O’Meara, PhD.
Review by Jim, July 24, 2009
Their website looks great, but everything else sucks.
i’ve tired this service in various countries and it sucked every time with constant dropping me offline and slow speeds, it’s not just me, but some of my friends too.
After that i tried to cancel and they kept charging my card over and over, watch out for these guys they are complete low life scammers and i’m sure they monitor your traffic flow and sniff the packets of traffic to pull information
Review by rob, July 21, 2009
Unless somethings changed at strongVPN over the last 18 months or so, I’ve found them to be really good. Excellent Support, speed from US Servers to Australia have always been fast and Reliable.
Review by what ever, June 30, 2009
Had same problems as above guy. Cancelled my credit card payment. Avoid like the plague! SLOW internet connections, wrong IP addresses, lousy customer support. Tried numerous times to rectify service problems with tech support. TS tried to BS me, with “We’re working on it”.
Review by Marc Tartempion, June 27, 2009
Using Openvpn. European IP does not work well. Speed is reduced to half or quarter. Support is slow (24h to reply sometimes) and unable to solve simple problems. I am now engaged for 3 months, a terrible choice. Avoid it !
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